Utah Drain & Sewer Services

Our founder, Dan Davies, started Water Damage Specialists in Lehi in 2007. He brought years of expertise from the Bay Area's restoration industry back to his home state, and his mission has always been the same: deliver superior service and drive innovation in Utah drain & sewer services. Eighteen years later, that's still how we operate every single day.

Who We Are

When you call us, you're not calling a national franchise or a 1-800 answering service. You're calling a local Utah drain & sewer services company at (801) 768-4710, and you're talking to someone who knows the Wasatch Front: the soil, the weather, the sewer lines, and the neighborhoods.

We follow IICRC Standards, the highest standards in the restoration industry. Our technicians receive training and certification from renowned instructors to make sure we're keeping you, your family, and your home protected. And if we can't meet the highest standards for a job, we won't take it on. Your home deserves only the best care.

Our Service Areas

We provide Utah drain & sewer services throughout Utah County and East Salt Lake County, including American Fork, Cottonwood Heights, Draper, Eagle Mountain, Heber City, Lehi, Midvale, Midway, Millcreek, Murray, Orem, Park City, Pleasant Grove, Provo, Salt Lake City, Sandy, Saratoga Springs, Snyderville, West Jordan, and West Valley City.

Whether you're in a mountain community like Park City or Heber City, or down in the valley in Provo or West Jordan, we can get a crew to your door fast.

Licensed, Certified & Trusted

We hold IICRC certification (Company ID #70169087), Utah State License #7033426-5501, and Restoration Industry Association (RIA) Certified Restorer status. We're also HomeAdvisor Screened & Approved with a Top Rated badge and a 5-Year badge.

These aren't logos we slap on a website and forget about. They represent ongoing training, annual continuing education, and the kind of accountability that means our documentation holds up when your insurance adjuster reviews it.

• IICRC certified (Company ID #70169087)
• Utah State License #7033426-5501
• Restoration Industry Association (RIA) Certified Restorer
• HomeAdvisor Screened & Approved, Top Rated, 5-Year badge
• Background-checked crews
• Open 24/7/365, including holidays

We Understand Utah

Utah isn't like other states when it comes to drains and sewers. Our winters freeze pipes in older homes from Sugar House to Cottonwood Heights. Our mountain runoff overwhelms sewer mains from April through June. Our clay-heavy soil in the west valley shifts and cracks underground sewer lines over time. A company from out of state doesn't understand any of that.

We've worked through every Utah season for over 18 years. We know that a cold snap in November means a wave of frozen drain calls from homes with crawl spaces. We know that a heavy snowpack year means we need to double our crews by March to handle sewer backups. We know that older homes along the east bench have different drain and sewer challenges than new construction in Saratoga Springs or Eagle Mountain.

When you call us for Utah drain & sewer services, you get that knowledge. You get a neighbor who's been inside hundreds of homes across this valley, dealing with the exact same problems you're facing right now.

When a drain backs up or a sewer line fails, the damage accelerates by the hour. We don't show up with a hand snake and a prayer. We arrive with the best equipment for the job, licensed technicians, and a proven three-step process: Assessment, Diagnosis, Repair. We are with you every step of the way.

Utah Drain & Sewer Services

When a sewer line fails in your home, the clock is already ticking. Within the first 24 hours, sewage can back up into your basement, soak into your subfloor, and create the perfect breeding ground for bacteria and mold. Most companies show up, snake the line, and call it done. That's not a real fix. That's negligence.

Our crews arrive with high-pressure hydro jetters, sewer cameras, locator equipment, and trenchless repair tools. We diagnose the actual cause, then we go deeper. Using video inspection, we map every foot of your sewer line to identify cracks, root intrusion, bellies, and offsets so nothing gets left guessed at underground.

We fix the line at the source. Period. If we can't verify a clean, flowing sewer with our camera, the work isn't done. Until the job is complete, our team stays on site to test flow and confirm the repair holds. That's the difference between a company that "clears clogs" and a team that actually solves the underlying problem.

• Full-line diagnostics: clogs, root intrusion, bellies, offsets, and collapsed pipe
• Hydro jetting clears blockages that mechanical snaking leaves behind
• Camera inspection documents the exact condition of your line before and after
• Locator equipment pinpoints the problem so we dig once, not three times
• Trenchless options preserve landscaping, driveways, and concrete

Drain Cleaning

The first step in any Utah drain & sewer services job is getting the line clear. We use high-powered drain machines and hydro jetters to remove clogs, grease buildup, and debris from your home's drain lines. This is not a job for a store-bought snake and a bottle of drain cleaner. Professional drain cleaning is the difference between a temporary fix and a line that flows reliably for years.

Hydro Jetting

After diagnosis, the real work begins. Standard snaking is one thing, but we specialize in professional hydro jetting for our Utah customers. We use high-pressure water (up to 4,000 PSI) to scour the inside of your sewer line clean, removing grease, sludge, root mass, and mineral buildup that snakes punch through but leave behind. We don't leave until the camera confirms the line is clear, not just flowing.

Sewer Line Backups

If you own a home along the Wasatch Front, your sewer line is at risk. Utah's clay-heavy soil shifts with seasonal moisture, cracking older clay and cast iron lines. Add tree root intrusion from mature landscapes, and every month becomes potential backup season for thousands of homes from Salt Lake City to Provo.

A sewer backup isn't just an inconvenience. It's a health emergency. Sewage pooling in your basement contains bacteria, viruses, and pathogens that can cause serious illness within hours of exposure. And if that backup is from a collapsed main line, you're dealing with a major repair on top of the cleanup.

We've cleared and repaired hundreds of Utah sewer lines. We know the soil. We know the older neighborhoods where clay tile is still in the ground. We know that a home in Sandy sitting at the base of the Wasatch Range faces a completely different sewer challenge than a home in West Valley on shifting clay soil.

• Emergency sewer extraction and cleanup for backed-up lines
• Root intrusion removal with hydro jetting and root-cutting tools
• Camera diagnosis to find the exact failure point before we dig
• Sewer line repair and full replacement when needed
• Full documentation for insurance claims: before, during, and after photos

Video Sewer Inspection

A sewer problem isn't something you guess at. It's a diagnostic challenge. Without seeing inside the line, you're paying someone to dig blind, hoping they hit the right spot. That's how a $500 repair turns into a $5,000 excavation. This is not something you handle with assumptions.

Our crews push high-resolution sewer cameras through your line from cleanout to main, recording the entire run. We identify cracks, offsets, bellies, root intrusion, scale buildup, and collapsed sections. Every inspection includes a recorded video and a written report you can keep for your records or share with a real estate agent or insurance carrier.

After inspection, we use locator equipment to mark the exact depth and position of any problem area. That way, if a repair is needed, we dig in the right spot the first time, not after three exploratory holes in your yard.

• Full-line camera inspection from cleanout to city main
• Recorded video and written report delivered to homeowners
• Locator equipment to mark exact depth and position of damage
• Pre-purchase inspections for real estate transactions
• Coordination with your insurance adjuster on sewer-specific claim requirements

Trenchless Sewer Repair

Sewer line failure doesn't always mean tearing up your yard. A cracked clay tile, a root-invaded section, or a partial collapse can often be repaired without traditional excavation. By the time most homeowners realize they need a sewer repair, they're picturing a backhoe in the front yard. It doesn't have to go that way.

We don't just dig and replace. Our technicians use trenchless methods like pipe lining (cured-in-place pipe) and pipe bursting to repair or replace your sewer line through small access points. We pull a new pipe through the path of the old one, or coat the inside of the existing line with an epoxy resin that cures into a new pipe. Then we test flow and run a final camera inspection to confirm the repair.

• Pipe lining (CIPP) for cracked or root-invaded sewer lines
• Pipe bursting for full sewer line replacement without trenching
• Preserves landscaping, driveways, sidewalks, and concrete
• Post-repair camera verification to confirm the line is sound

Sewer Line Replacement

Not sure if your line can be repaired or needs full replacement? Our thorough camera inspection and locator survey identifies the extent of the damage and provides a clear roadmap for the most cost-effective fix. We use video diagnostics, soil analysis, and depth mapping to determine whether trenchless repair will work or whether traditional excavation is the right call. This step matters because it determines everything that follows.

Sewage Cleanup & Sanitation

When a sewer backup spills into your home, the damage isn't just to your line, it's to your living space. Older Utah homes with finished basements are especially vulnerable. We handle the full cleanup: extraction, disposal of contaminated materials, antimicrobial treatment, and structural drying, all in compliance with OSHA and EPA regulations.

Dustless Demolition

When damaged materials need to come out after a sewer backup, we use advanced techniques and specialized tools to contain dust and debris, ensuring a cleaner and healthier work site. Our dustless demolition approach minimizes airborne particles during the removal process. Whether it's removing contaminated drywall or preparing for restoration, we prioritize your comfort and well-being.

Reconstruction & Remodeling

We don't just clean up sewer damage and leave. Once your line is repaired and your home is dry and sanitized, we handle the rebuild: drywall, flooring, paint, trim, and finish work to restore your property to its pre-loss condition. One company from start to finish. No chasing down separate contractors.

Dealing with insurance after a sewer backup is stressful enough without having to figure it all out on your own. We guide you through the process from start to finish so your claims are handled smoothly and you can focus on your family. We work with all insurance companies.

How We Help With Your Insurance Claim

Here's what happens when you call us: we arrive, assess the sewer damage, and begin cleanup and repair immediately. While we're working to stop the damage from spreading, we're also building the documentation your insurance company will need to process your claim.

We work with all major insurance carriers in Utah. We know their processes, their adjusters, and their expectations, especially when it comes to drain and sewer claims, which often involve specific coverage questions about line failures, root intrusion, and contamination. In many cases, we handle the paperwork for you. That means less time on hold, fewer forms to fill out, and a smoother path to getting your home restored.

The Documentation Process: Camera Footage, Locator Reports & Xactimate

Insurance adjusters don't approve claims based on your word. They approve claims based on data. That's why every Utah drain & sewer services job we perform is documented with the kind of precision that leaves no room for denial.

From the moment we arrive, we're capturing high-resolution photos, recording video sewer camera footage to reveal the exact failure point, and creating detailed locator reports of every affected line. These reports show the precise depth, position, and condition of your sewer line, measured in real time with professional equipment, so the adjuster can see exactly what failed, why it failed, and how we repaired it.

All of our estimates are built in Xactimate, the industry-standard pricing software that every major insurance carrier uses. When your adjuster opens our estimate, it's in the same format, using the same line items, at the same pricing they expect. That eliminates the back-and-forth negotiation that bogs down claims from less experienced companies.

• Video sewer camera footage documenting the exact condition of your line
• Locator reports marking the precise depth and position of damage
• Before-and-after camera inspections to verify the repair
• Xactimate estimates matching carrier-standard line items and pricing
• Full photo and video documentation package delivered to your adjuster

Claims Navigation: Your Advocate From Filing to Final Payment

Filing a sewer claim shouldn't feel like a second disaster, but for a lot of homeowners, it does. You're already dealing with a contaminated home, and now you're on hold with your insurance company trying to figure out what's covered, what's not, and what paperwork you need to submit. Sewer coverage varies widely between policies, especially for line failures versus backups, which makes the process even more confusing.

That's where we step in. We walk you through the entire claims process, from the initial call to your carrier, through the adjuster's inspection, all the way to final payment. We know what triggers denials on Utah drain & sewer services claims (late reporting, insufficient documentation, scope disputes, line failure exclusions) and we make sure none of those problems trip you up.

Think of us as your advocate. If an adjuster tries to underpay the claim or exclude legitimate damage, we push back with data: camera footage, locator reports, and repair documentation, until the scope is right.

• Step-by-step guidance on filing your initial sewer claim
• On-site coordination with your insurance adjuster during inspection
• Scope-of-loss documentation that stands up to adjuster review
• Supplement filing when additional damage is discovered during repair
• Dispute support if your claim is underpaid or partially denied

We've been serving Utah since 2007. That's over 18 years of clearing drains and repairing sewer lines across the Wasatch Front. Our IICRC certification, Utah state licensing, RIA Certified Restorer status, and A+ BBB rating reflect how we operate on every single job.

18 Years of Utah Drain & Sewer Services

Since 2007 we have handled every type of drain and sewer scenario that Utah throws at homeowners: frozen drain lines in the dead of winter, sewage backups from collapsed mains, root-invaded sewer lines under mature east bench landscapes, grease-clogged kitchen drains, and main line failures that have been quietly leaking for months before anyone noticed.

Our approach follows a proven three-step process. First, we assess: our thorough camera inspection and locator survey identifies the exact failure point and provides a clear roadmap. Second, we diagnose: using video diagnostics and professional equipment, we determine whether the line needs cleaning, repair, or full replacement. Third, we repair: we meticulously bring your sewer line back to reliable working condition.

Until the job is done, our team stays on site to test flow and run a final camera inspection. We don't pack up and leave you guessing. We stay until the camera footage confirms the line is clear and sound.

When other Utah drain & sewer services companies are too busy to take the call, they refer their customers to us. That's not a marketing claim. That's something our clients have told us directly.

Commercial Capacity

We handle residential and commercial drain and sewer work. When a kitchen line backs up in a restaurant, or a sewer main fails under a retail space, the stakes go beyond property damage. You're dealing with health code shutdowns, lost revenue, displaced employees, and business interruption.

Our team coordinates with building management, tenants, and insurance carriers to minimize downtime and get your business operational as fast as possible. We also offer preventive maintenance programs for local businesses. We'll inspect your sewer lines on a regular schedule, identify your highest-risk areas (grease-prone kitchen lines, root-prone main lines, aging clay tile), and build a maintenance plan so that when something does fail, you're not scrambling.

What Our Clients Are Saying

The feedback we hear most often comes down to three things: how fast we respond, how knowledgeable our technicians are, and how much easier we make the process than people expect.

Here's what real clients have said about working with us:

"This was my first time dealing with a flood! They came out and were on it within 2 hours! They were awesome! They communicated well and are very professional! They made my flooding experience better than expected! I would definitely recommend them and hire them again!" - HomeAdvisor Review

"Water Damage Specialists were fantastic to work with. Very responsive, extremely knowledgeable and honest. Would recommend their service to anyone." - HomeAdvisor Review

"Extremely knowledgeable. Great table side manners, took time to educate us, someone who you know actually cares about you, the problem. Helped us with a section of water damage in our home. Great team." - HomeAdvisor Review

"They came out and were able to find the leak in our bathroom that two other plumbers couldn't find." - BBB Review

"Rob and his team were great! Their communication, professionalism, and quality of work was A+ when we had our sewage backed up. They were quick to respond when we first called, and were transparent about the process the whole time. They also went above and beyond by providing awesome referrals to other services that were needed." - Angi Review

"Water Damage Specialists Inc. are the industry standard." - Thumbtack Review

Every hour you wait, the damage spreads. Sewage is backing up into your home right now. A small clog can turn into a full sewer line failure in days. Stop the damage. Protect your home. Restore your peace of mind.

24/7 Emergency Line

Drains and sewers don't wait for business hours, and neither do we. Our emergency line is answered 24 hours a day, 7 days a week, 365 days a year, including holidays, weekends, and the middle of the night.

When you call, we dispatch experienced professionals with the right equipment to assess the situation and begin work immediately. Our rapid response ensures that drain cleaning, sewer diagnosis, and repair processes begin without delay, preventing further damage and minimizing disruption to your life.

Stop the damage. Protect your family. Restore your home. Pick up the phone.

Call (801) 768-4710 now. We're open 24/7, even holidays.

Free Assessment

Not sure if you have a drain or sewer problem? Maybe your toilets gurgle when you run the washing machine. Maybe drains throughout the house are slowing down at the same time. Maybe you've noticed a sewer smell in the basement that won't go away. These are early warning signs, and ignoring them is how a small repair turns into a major excavation.

Our thorough camera inspection and locator survey identifies the exact failure point and provides a clear roadmap for effective drain cleaning, repair, or replacement. We use video diagnostics, locator equipment, and flow testing to find problems that aren't visible from the surface. If there's a problem, we'll explain exactly what needs to happen and what it will cost. If there's no problem, we'll tell you that too.

Preventive Services

Beyond emergency response, we help you safeguard your home with annual sewer camera inspections, preventive drain cleaning, hydro jetting, and root treatment to prevent future issues. Utah drain & sewer services are always cheaper as maintenance than as emergency repair.

If you manage a commercial property, our team can inspect your sewer lines, identify your highest-risk areas, and build a customized maintenance plan so that when something fails, you're not scrambling.

Stop the damage before it starts. Protect your team, your inventory, and your revenue. Call us today.

Call (801) 768-4710 now. We're open 24/7, even holidays.

Current Offers

• $50 off any drain cleaning service (mention coupon at time of booking)
• $100 off any sewer line repair (mention coupon at time of booking)
• $175 off video sewer inspection and hydro jetting combo (mention coupon at time of booking)