Utah Commercial Plumbing Services

Our founder, Dan Davies, started Water Damage Specialists in Lehi in 2007. He brought years of expertise from the Bay Area's restoration industry back to his home state, and his mission has always been the same: deliver superior service and drive innovation in Utah commercial plumbing. Eighteen years later, that's still how we operate every single day.

Who We Are

When you call us, you're not calling a national franchise or a 1-800 answering service. You're calling a local Utah commercial plumbing company at (801) 768-4710, and you're talking to someone who knows the Wasatch Front: the soil, the weather, the building stock, and the neighborhoods.

We follow IICRC Standards, the highest standards in the restoration industry. Our technicians receive training and certification from renowned instructors to make sure we're keeping your business, your tenants, and your property protected. And if we can't meet the highest standards for a job, we won't take it on. Your facility deserves only the best care.

Our Service Areas

We provide Utah commercial plumbing throughout Utah County and East Salt Lake County, including American Fork, Cottonwood Heights, Draper, Eagle Mountain, Heber City, Lehi, Midvale, Midway, Millcreek, Murray, Orem, Park City, Pleasant Grove, Provo, Salt Lake City, Sandy, Saratoga Springs, Snyderville, West Jordan, and West Valley City.

Whether your property is in a mountain community like Park City or Heber City, or down in the valley in Provo or West Jordan, we can get a crew to your door fast.

Licensed, Certified & Trusted

We hold IICRC certification (Company ID #70169087), Utah State License #7033426-5501, and Restoration Industry Association (RIA) Certified Restorer status. We're also HomeAdvisor Screened & Approved with a Top Rated badge and a 5-Year badge.

These aren't logos we slap on a website and forget about. They represent ongoing training, annual continuing education, and the kind of accountability that means our documentation holds up when your insurance adjuster reviews it.

• IICRC certified (Company ID #70169087)
• Utah State License #7033426-5501
• Restoration Industry Association (RIA) Certified Restorer
• HomeAdvisor Screened & Approved, Top Rated, 5-Year badge
• Background-checked crews
• Open 24/7/365, including holidays

We Understand Utah

Utah isn't like other states when it comes to commercial plumbing. Our winters freeze rooftop supply lines and exterior backflow preventers in older buildings from Sugar House to Cottonwood Heights. Our mountain runoff overwhelms commercial roof drains and storm systems from April through June. Our clay-heavy soil in the west valley shifts and stresses underground plumbing for years. A company from out of state doesn't understand any of that.

We've worked through every Utah season for over 18 years. We know that a cold snap in November means a wave of burst pipe calls from buildings with rooftop mechanical units. We know that a heavy snowpack year means we need to double our crews by March. We know that older office buildings and retail spaces along the east bench have different plumbing challenges than new construction in Saratoga Springs or Eagle Mountain.

When you call us for Utah commercial plumbing, you get that knowledge. You get a partner who's been inside hundreds of commercial properties across this valley, dealing with the exact same problems you're facing right now.

When a plumbing failure hits your commercial property, the damage accelerates by the minute. We don't show up with a wrench and a prayer. We arrive with the best equipment for the job, licensed commercial plumbers, and a proven three-step process: Assessment, Repair, Restoration. We are with you every step of the way.

Utah Commercial Plumbing

When a commercial plumbing system fails, the clock is already ticking. Within the first hour, water can flood through ceilings into tenant spaces below, damage product inventory, force a business closure, and trigger health code issues in food service operations. Most companies show up, shut off the water, and call it done. That's not Utah commercial plumbing. That's negligence.

Our crews arrive with commercial-grade leak detection equipment, large-diameter pipe repair tools, full extraction gear, and industrial drying equipment. We stop the water at the source, then we go deeper. Using thermal imaging and acoustic leak detectors, we trace every supply line, every connection, every wall and ceiling cavity to make sure no hidden leak gets left behind in your facility.

We fix the failure and dry the structure. Period. If we can't verify a sound repair and a dry reading on our meters, the work isn't done. Until the job is complete, our team coordinates with property management and tenants to minimize disruption and document every step. That's the difference between a residential plumber and a Utah commercial plumbing team that understands business interruption.

• 24/7 response for office, retail, restaurant, industrial, and multi-tenant properties
• Acoustic and thermal leak detection for hidden failures in walls and ceilings
• Repair and replacement on copper, PEX, CPVC, cast iron, and galvanized lines
• Coordination with property management, tenants, and insurance carriers
• Licensed plumbers and IICRC-certified restoration crew on the same call

Burst Pipe & Supply Line Repair

The first step in any Utah commercial plumbing emergency is stopping the water. We use professional shut-off tools, large-diameter pipe repair fittings, and replacement materials to fix the failure at its source. This is not a job for a property manager and a YouTube tutorial. Professional commercial pipe repair is the difference between a few hours of downtime and a multi-day shutdown.

Commercial Leak Detection

After the obvious failures are addressed, the real diagnostic work begins. Standard visual inspection is one thing, but we specialize in professional leak detection for commercial buildings. We use acoustic listening devices, thermal imaging cameras, and pressure testing to find leaks behind walls, above suspended ceilings, under slabs, and inside chase walls. We don't leave until the entire system is verified sound, not just the visible failure point.

Rooftop & Mechanical Room Plumbing

If you manage a commercial property along the Wasatch Front, your rooftop and mechanical room are at constant risk. Utah's cold snaps drop overnight temperatures into the single digits, and a single uninsulated rooftop supply line can freeze and burst, sending water down through every floor below. Add aging mechanical rooms with cast iron drain stacks and corroded fittings, and every winter becomes plumbing emergency season for thousands of buildings from Salt Lake City to Provo.

A rooftop or mechanical room failure isn't just an inconvenience. It's a business interruption. A two-inch supply line can release hundreds of gallons in just a few minutes, and that water moves fast through floors, ceiling tiles, and tenant spaces. If you're not on site when it happens, you can return to a building with thousands of dollars in damage and tenants demanding answers.

We've responded to hundreds of Utah commercial plumbing emergencies. We know the older buildings where original galvanized lines are still in service. We know the new construction where rooftop PEX freezes differently. We know that a building in Sandy at the base of the Wasatch Range faces a completely different cold snap risk than a building in West Valley.

• Emergency response for rooftop, mechanical room, and chase wall failures
• Safe pipe thawing using approved methods, never open flame
• Pipe replacement for damaged sections of copper, PEX, cast iron, or galvanized
• Insulation and freeze prevention for at-risk commercial supply lines
• Full documentation for property management and insurance claims

Commercial Water Heater Services

A failing commercial water heater isn't just a service interruption. It's a flood and a code issue waiting to happen. When a 100-gallon tank or a tankless system gives out, your business can lose hot water for guests, tenants, or operations, and the water itself ends up on your floor. This is not something you handle with a bucket and a hope.

Our crews respond 24/7 to commercial water heater emergencies. We shut off the water and gas safely, drain the tank, remove the failed unit, and install a replacement on the same call when possible. We work with commercial tank-style heaters, tankless units, hybrid systems, and bank-and-tank configurations from every major manufacturer.

After replacement, we test the new unit, verify there are no leaks at the connections, and document the entire process for your insurance carrier and property records.

• 24/7 response for leaking, ruptured, or non-functioning commercial water heaters
• Same-day replacement available for most commercial models
• Tank, tankless, hybrid, and bank-and-tank installations
• Cleanup and structural drying when the failure caused water damage
• Documentation for property management and insurance claims

Restroom, Kitchen & Tenant Space Plumbing

Commercial plumbing failures don't always come from a burst supply. A failed flush valve in a public restroom, a clogged commercial kitchen drain, a leaking dishwasher in a break room, or an overflowing mop sink in a janitorial closet can each shut down a business. By the time someone reports it, the damage is already underway.

We don't just stop the leak and leave. Our commercial plumbers diagnose the root cause, replace failed components with commercial-grade parts, and pressure-test the new connections. Then our restoration team handles the cleanup and drying, all from the same call.

• Commercial fixture repair and replacement: flush valves, faucets, mop sinks
• Restaurant kitchen plumbing: grease traps, dishwasher hookups, prep sinks
• Multi-tenant restroom diagnostics and repair
• Pressure testing to verify the repair is sound

Backflow Prevention & Testing

Not sure if your backflow preventer is up to code? Our thorough commercial plumbing inspection identifies failure points, code issues, and freeze-damaged backflow assemblies. We use pressure testing, visual inspection, and Utah backflow testing protocols to verify your system protects the public water supply. This step matters because failed backflow can shut down your business and create code violations.

Asbestos and Lead Abatement

Older Utah commercial buildings can contain asbestos in pipe wrapping, insulation, and floor tile, and lead in paint and supply lines. When commercial plumbing work requires opening walls or replacing pipe in these buildings, disturbing those materials without proper handling creates serious health hazards and code liability. We handle abatement safely and in compliance with EPA regulations.

Dustless Demolition

When damaged materials need to come out after a commercial plumbing failure, we use advanced techniques and specialized tools to contain dust and debris, keeping your tenants and operations safe. Our dustless demolition approach minimizes airborne particles during the removal process. Whether it's removing soaked drywall in a tenant space or preparing for repair in a mechanical room, we prioritize your business continuity.

Reconstruction & Build-Out

We don't just fix the pipe and leave. Once your plumbing is repaired and your property is dry, we handle the rebuild: drywall, ceiling tiles, flooring, paint, trim, and finish work to restore your facility to its pre-loss condition. One company from start to finish. No chasing down separate contractors while your tenants wait.

Dealing with insurance after a commercial plumbing failure is stressful enough without having to figure it all out on your own. We guide you through the process from start to finish so your claims are handled smoothly and you can focus on running your business. We work with all commercial insurance carriers.

How We Help With Your Insurance Claim

Here's what happens when you call us: we arrive, assess the damage, and begin Utah commercial plumbing repair immediately. While we're working to stop the damage from spreading, we're also building the documentation your insurance company will need to process your claim, including business interruption details when applicable.

We work with all major commercial insurance carriers in Utah. We know their processes, their adjusters, and their expectations, especially when it comes to commercial plumbing claims, where coverage often depends on whether the failure was sudden, gradual, or due to deferred maintenance. In many cases, we handle the paperwork for you. That means less time on hold, fewer forms to fill out, and a smoother path to getting your facility back in operation.

The Documentation Process: Moisture Maps, Thermal Imaging & Xactimate

Commercial insurance adjusters don't approve claims based on your word. They approve claims based on data. That's why every Utah commercial plumbing job we perform is documented with the kind of precision that leaves no room for denial.

From the moment we arrive, we're capturing high-resolution photos of the failed pipe or fixture, shooting thermal images to reveal hidden moisture, and creating detailed moisture maps of every affected area. These maps show the exact moisture content of walls, floors, and ceilings, measured in real time with calibrated meters, so the adjuster can see exactly what failed, what was wet, how wet it was, and how we repaired and dried it.

All of our estimates are built in Xactimate, the industry-standard pricing software that every major insurance carrier uses. When your adjuster opens our estimate, it's in the same format, using the same line items, at the same pricing they expect. That eliminates the back-and-forth negotiation that bogs down claims from less experienced companies.

• Photo and video documentation of the failed pipe, fixture, or system
• Thermal imaging cameras to document hidden moisture invisible to the naked eye
• Calibrated moisture meters for real-time readings on every material type
• Area-by-area moisture maps updated daily throughout the drying process
• Xactimate estimates matching carrier-standard line items and pricing
• Full documentation package delivered to your adjuster and property manager

Claims Navigation: Your Advocate From Filing to Final Payment

Filing a commercial plumbing claim shouldn't feel like a second disaster, but for a lot of property owners and managers, it does. You're already dealing with a flooded facility and displaced tenants, and now you're on hold with your insurance company trying to figure out what's covered, what's not, and what paperwork you need to submit. Commercial plumbing coverage varies widely depending on whether the failure was sudden, gradual, or due to wear and tear, which makes the process even more confusing.

That's where we step in. We walk you through the entire claims process, from the initial call to your carrier, through the adjuster's inspection, all the way to final payment. We know what triggers denials on Utah commercial plumbing claims (late reporting, insufficient documentation, scope disputes, deferred maintenance exclusions) and we make sure none of those problems trip you up.

Think of us as your advocate. If an adjuster tries to underpay the claim or exclude legitimate damage, we push back with data: moisture readings, thermal images, pipe failure documentation, until the scope is right.

• Step-by-step guidance on filing your initial commercial plumbing claim
• On-site coordination with your insurance adjuster during inspection
• Scope-of-loss documentation that stands up to commercial adjuster review
• Supplement filing when additional damage is discovered during repair
• Dispute support if your claim is underpaid or partially denied

We've been serving Utah since 2007. That's over 18 years of supporting commercial properties and businesses across the Wasatch Front. Our IICRC certification, Utah state licensing, RIA Certified Restorer status, and A+ BBB rating reflect how we operate on every single job.

18 Years of Utah Commercial Plumbing

Since 2007 we have handled every type of commercial plumbing scenario that Utah throws at property owners and managers: burst rooftop supply lines in the dead of winter, failed commercial water heaters, kitchen line backups in restaurants, slab leaks under retail spaces, mechanical room ruptures, and chase wall failures that have been quietly leaking for months before anyone noticed.

Our approach follows a proven three-step process. First, we assess: our thorough commercial plumbing inspection and leak detection identifies the failure point and provides a clear roadmap. Second, we repair: using licensed commercial plumbing techniques, we swiftly stop the water, replace failed components, and pressure-test the repair. Third, we restore: we meticulously bring your property back to its pre-loss condition so your tenants and operations get back to normal.

Until the job is done, our team coordinates with property management daily to monitor the work and document progress. We don't pack up and leave you guessing. We stay until the readings confirm the job is complete and the facility is safe to reoccupy.

When other Utah commercial plumbing companies are too busy to take the call, they refer their property managers to us. That's not a marketing claim. That's something our clients have told us directly.

Built for Commercial Properties

We handle commercial plumbing for office buildings, retail centers, restaurants, multi-tenant properties, industrial facilities, and HOAs. When a supply line fails in an office suite, or a kitchen drain backs up in a restaurant, the stakes go beyond property damage. You're dealing with lost revenue, displaced employees, health code concerns, and business interruption.

Our team coordinates with building management, tenants, and insurance carriers to minimize downtime and get your business operational as fast as possible. We also offer preventive maintenance programs for local businesses. We'll walk your facility, identify your highest-risk areas (mechanical rooms, rooftop supply lines, backflow preventers, commercial water heaters), and build a response plan so that when something does fail, you're not scrambling.

What Our Clients Are Saying

The feedback we hear most often comes down to three things: how fast we respond, how knowledgeable our technicians are, and how much easier we make the process than people expect.

Here's what real clients have said about working with us:

"This was my first time dealing with a flood! They came out and were on it within 2 hours! They were awesome! They communicated well and are very professional! They made my flooding experience better than expected! I would definitely recommend them and hire them again!" - HomeAdvisor Review

"Water Damage Specialists were fantastic to work with. Very responsive, extremely knowledgeable and honest. Would recommend their service to anyone." - HomeAdvisor Review

"Extremely knowledgeable. Great table side manners, took time to educate us, someone who you know actually cares about you, the problem. Helped us with a section of water damage in our home. Great team." - HomeAdvisor Review

"They came out and were able to find the leak in our bathroom that two other plumbers couldn't find." - BBB Review

"Rob and his team were great! Their communication, professionalism, and quality of work was A+ when we had our sewage backed up. They were quick to respond when we first called, and were transparent about the process the whole time. They also went above and beyond by providing awesome referrals to other services that were needed." - Angi Review

"Water Damage Specialists Inc. are the industry standard." - Thumbtack Review

Every minute you wait, the damage spreads. Water is flooding your facility right now. A failed commercial supply line can release hundreds of gallons in just a few minutes, displacing tenants and shutting down operations. Stop the damage. Protect your property. Restore business as usual.

24/7 Emergency Line

Commercial plumbing failures don't wait for business hours, and neither do we. Our emergency line is answered 24 hours a day, 7 days a week, 365 days a year, including holidays, weekends, and the middle of the night.

When you call, we dispatch experienced licensed commercial plumbers with the right equipment to assess the situation and begin work immediately. Our rapid response ensures that Utah commercial plumbing repair, water extraction, and drying processes begin without delay, preventing further damage, protecting your tenants, and minimizing business interruption.

Stop the damage. Protect your tenants. Restore your operations. Pick up the phone.

Call (801) 768-4710 now. We're open 24/7, even holidays.

Free Assessment

Not sure if your facility has a plumbing problem? Maybe tenants have reported low water pressure on upper floors. Maybe there's a stain spreading across a ceiling tile that wasn't there last month. Maybe your water bill just spiked and you can't figure out why. These are early warning signs of a hidden commercial plumbing failure, and ignoring them is how a small repair turns into a major shutdown.

Our thorough commercial plumbing inspection identifies the source of the problem and provides a clear roadmap for effective repair. We use moisture meters, thermal imaging, and acoustic leak detection to find problems that aren't visible to the naked eye. If there's a problem, we'll explain exactly what needs to happen and what it will cost. If there's no problem, we'll tell you that too.

Preventive Services

Beyond emergency response, we help you safeguard your facility with scheduled plumbing inspections, backflow testing, water heater maintenance, supply line replacements, and freeze prevention to head off future issues. Utah commercial plumbing is always cheaper as scheduled maintenance than as a 2 a.m. emergency.

If you manage a commercial property, our team can walk your facility, identify your highest-risk areas, and build a customized maintenance and response plan so that when something fails, you're not scrambling.

Stop the damage before it starts. Protect your tenants, your inventory, and your revenue. Call us today.

Call (801) 768-4710 now. We're open 24/7, even holidays.

Current Offers

• $50 off any commercial plumbing service (mention coupon at time of booking)
• $100 off any commercial plumbing repair (mention coupon at time of booking)
• $175 off backflow preventer testing and certification (mention coupon at time of booking)