Utah Emergency Plumbing Services

Our founder, Dan Davies, started Water Damage Specialists in Lehi in 2007. He brought years of expertise from the Bay Area's restoration industry back to his home state, and his mission has always been the same: deliver superior service and drive innovation in Utah emergency plumbing. Eighteen years later, that's still how we operate every single day.

Who We Are

When you call us, you're not calling a national franchise or a 1-800 answering service. You're calling a local Utah emergency plumbing company at (801) 768-4710, and you're talking to someone who knows the Wasatch Front: the soil, the weather, the plumbing, and the neighborhoods.

We follow IICRC Standards, the highest standards in the restoration industry. Our technicians receive training and certification from renowned instructors to make sure we're keeping you, your family, and your home protected. And if we can't meet the highest standards for a job, we won't take it on. Your home deserves only the best care.

Our Service Areas

We provide Utah emergency plumbing throughout Utah County and East Salt Lake County, including American Fork, Cottonwood Heights, Draper, Eagle Mountain, Heber City, Lehi, Midvale, Midway, Millcreek, Murray, Orem, Park City, Pleasant Grove, Provo, Salt Lake City, Sandy, Saratoga Springs, Snyderville, West Jordan, and West Valley City.

Whether you're in a mountain community like Park City or Heber City, or down in the valley in Provo or West Jordan, we can get a crew to your door fast.

Licensed, Certified & Trusted

We hold IICRC certification (Company ID #70169087), Utah State License #7033426-5501, and Restoration Industry Association (RIA) Certified Restorer status. We're also HomeAdvisor Screened & Approved with a Top Rated badge and a 5-Year badge.

These aren't logos we slap on a website and forget about. They represent ongoing training, annual continuing education, and the kind of accountability that means our documentation holds up when your insurance adjuster reviews it.

• IICRC certified (Company ID #70169087)
• Utah State License #7033426-5501
• Restoration Industry Association (RIA) Certified Restorer
• HomeAdvisor Screened & Approved, Top Rated, 5-Year badge
• Background-checked crews
• Open 24/7/365, including holidays

We Understand Utah

Utah isn't like other states when it comes to plumbing emergencies. Our winters freeze pipes in older homes from Sugar House to Cottonwood Heights. Our mountain runoff overwhelms supply lines from April through June. Our clay-heavy soil in the west valley shifts and stresses underground plumbing for years. A company from out of state doesn't understand any of that.

We've worked through every Utah season for over 18 years. We know that a cold snap in November means a wave of burst pipe calls from homes with crawl spaces. We know that a heavy snowpack year means we need to double our crews by March. We know that older homes along the east bench have different plumbing challenges than new construction in Saratoga Springs or Eagle Mountain.

When you call us for Utah emergency plumbing, you get that knowledge. You get a neighbor who's been inside hundreds of homes across this valley, dealing with the exact same problems you're facing right now.

When a pipe bursts in your home, the damage accelerates by the minute. We don't show up with a wrench and a prayer. We arrive with the best equipment for the job, licensed plumbers, and a proven three-step process: Assessment, Repair, Restoration. We are with you every step of the way.

Utah Emergency Plumbing

When a plumbing failure hits your home, the clock is already ticking. Within the first hour, water can flood through ceilings, soak into wall studs, and create the perfect breeding ground for mold. Most companies show up, shut off the water, and call it done. That's not a real fix. That's negligence.

Our crews arrive with leak detection equipment, pipe repair tools, full extraction gear, and drying equipment. We stop the water at the source, then we go deeper. Using thermal imaging and acoustic leak detectors, we trace every pipe, every connection, every wall cavity to make sure no hidden leak gets left behind the drywall.

We fix the failure and dry the structure. Period. If we can't verify a sound repair and a dry reading on our meters, the work isn't done. Until the job is complete, our team visits your property daily to test our equipment and the dryness of the affected area. That's the difference between a company that "patches the pipe" and a Utah emergency plumbing team that actually prevents secondary damage.

• 24/7 response for burst pipes, failed water heaters, and overflowing fixtures
• Acoustic and thermal leak detection to find hidden failures fast
• Full repair and replacement on copper, PEX, CPVC, and galvanized lines
• Immediate water extraction and structural drying after the repair
• Licensed plumbers and IICRC-certified restoration crew on the same call

Burst Pipe Repair

The first step in any Utah emergency plumbing job is stopping the water. We use professional shut-off tools, pipe repair fittings, and replacement materials to fix the failure at its source. This is not a job for duct tape and a bucket. Professional pipe repair is the difference between a manageable repair and a major reconstruction project.

Leak Detection

After the obvious failures are addressed, the real work begins. Standard visual inspection is one thing, but we specialize in professional leak detection for our Utah customers. We use acoustic listening devices, thermal imaging cameras, and pressure testing to find leaks behind walls, under slabs, and inside ceilings. We don't leave until the entire system is verified sound, not just the visible failure point.

Frozen & Burst Pipes

If you own a home along the Wasatch Front, your pipes are at risk every winter. Utah's cold snaps drop overnight temperatures into the single digits, and a single uninsulated pipe in a crawl space, attic, or exterior wall can freeze and burst within hours. Add older homes with original galvanized plumbing, and every November through February becomes burst pipe season for thousands of homes from Salt Lake City to Provo.

A burst pipe isn't just an inconvenience. It's a structural emergency. A half-inch supply line can release 50 gallons of water in just a few minutes, and that water moves fast through framing, drywall, and subfloor. If you're not home when it happens, you can return to thousands of dollars in damage.

We've responded to hundreds of Utah burst pipe calls. We know the older neighborhoods where galvanized lines are still in the walls. We know the new construction where PEX freezes differently. We know that a home in Sandy at the base of the Wasatch Range faces a completely different cold snap risk than a home in West Valley.

• Emergency response for active burst pipes and water main breaks
• Safe pipe thawing using approved methods, never open flame
• Pipe replacement for damaged sections of copper, PEX, or galvanized lines
• Insulation and freeze prevention recommendations for at-risk pipes
• Full documentation for insurance claims: before, during, and after photos

Water Heater Emergencies

A failing water heater isn't just a cold shower. It's a flood waiting to happen. When a 50-gallon tank gives out, every drop ends up on your floor, and most water heaters are installed in basements, garages, or utility closets where the damage spreads fast. This is not something you handle with a bucket and a hope.

Our crews respond 24/7 to water heater emergencies. We shut off the water and gas safely, drain the tank, remove the failed unit, and install a replacement on the same call when possible. We work with tank-style heaters, tankless units, and hybrid systems from every major manufacturer.

After replacement, we test the new unit, verify there are no leaks at the connections, and document the entire process for your insurance carrier so there's no question about the scope of work performed.

• 24/7 response for leaking, ruptured, or non-functioning water heaters
• Same-day replacement available for most standard tank models
• Tank, tankless, and hybrid water heater installation
• Cleanup and structural drying when the failure caused water damage
• Coordination with your insurance adjuster on water heater claims

Fixture Failures & Overflows

Plumbing failures don't always come from a burst pipe. A failed toilet supply line, a leaking dishwasher hose, a cracked angle stop under a sink, or an overflowing washing machine can dump hundreds of gallons of water before you notice. By the time you find it, the damage is already done.

We don't just stop the leak and leave. Our plumbers diagnose the root cause, replace failed components, and pressure-test the new connections. Then our restoration team handles the cleanup and drying, all from the same call.

• Failed supply lines, angle stops, and shut-off valves
• Toilet, sink, dishwasher, and washing machine overflows
• Shower valve and faucet failures
• Pressure testing to verify the repair is sound

Plumbing Inspection & Diagnosis

Not sure what's wrong? Our thorough plumbing inspection identifies the failure point and provides a clear roadmap for effective repair. We use thermal imaging, acoustic leak detection, and pressure testing to find problems that aren't visible to the naked eye. This step matters because it determines everything that follows.

Asbestos and Lead Abatement

Older Utah homes can contain asbestos in insulation, tile, and pipe wrapping, and lead in paint. When emergency plumbing work requires opening walls or replacing pipe in these homes, disturbing those materials without proper handling creates serious health hazards. We handle abatement safely and in compliance with EPA regulations.

Dustless Demolition

When damaged materials need to come out after a plumbing emergency, we use advanced techniques and specialized tools to contain dust and debris, ensuring a cleaner and healthier work site. Our dustless demolition approach minimizes airborne particles during the removal process. Whether it's removing soaked drywall or preparing for repair, we prioritize your comfort and well-being.

Reconstruction & Remodeling

We don't just fix the pipe and leave. Once your plumbing is repaired and your home is dry, we handle the rebuild: drywall, flooring, paint, trim, and finish work to restore your property to its pre-loss condition. One company from start to finish. No chasing down separate contractors.

Dealing with insurance after a plumbing emergency is stressful enough without having to figure it all out on your own. We guide you through the process from start to finish so your claims are handled smoothly and you can focus on your family. We work with all insurance companies.

How We Help With Your Insurance Claim

Here's what happens when you call us: we arrive, assess the damage, and begin Utah emergency plumbing repair immediately. While we're working to stop the leak from spreading, we're also building the documentation your insurance company will need to process your claim.

We work with all major insurance carriers in Utah. We know their processes, their adjusters, and their expectations, especially when it comes to plumbing claims, where the source of the failure determines what's covered. In many cases, we handle the paperwork for you. That means less time on hold, fewer forms to fill out, and a smoother path to getting your home restored.

The Documentation Process: Moisture Maps, Thermal Imaging & Xactimate

Insurance adjusters don't approve claims based on your word. They approve claims based on data. That's why every Utah emergency plumbing job we perform is documented with the kind of precision that leaves no room for denial.

From the moment we arrive, we're capturing high-resolution photos of the failed pipe or fixture, shooting thermal images to reveal hidden moisture, and creating detailed moisture maps of every affected room. These maps show the exact moisture content of walls, floors, and ceilings, measured in real time with calibrated meters, so the adjuster can see exactly what failed, what was wet, how wet it was, and how we repaired and dried it.

All of our estimates are built in Xactimate, the industry-standard pricing software that every major insurance carrier uses. When your adjuster opens our estimate, it's in the same format, using the same line items, at the same pricing they expect. That eliminates the back-and-forth negotiation that bogs down claims from less experienced companies.

• Photo and video documentation of the failed pipe, fixture, or appliance
• Thermal imaging cameras to document hidden moisture invisible to the naked eye
• Calibrated moisture meters for real-time readings on every material type
• Room-by-room moisture maps updated daily throughout the drying process
• Xactimate estimates matching carrier-standard line items and pricing
• Full documentation package delivered to your adjuster

Claims Navigation: Your Advocate From Filing to Final Payment

Filing a plumbing claim shouldn't feel like a second disaster, but for a lot of homeowners, it does. You're already dealing with a flooded home, and now you're on hold with your insurance company trying to figure out what's covered, what's not, and what paperwork you need to submit. Plumbing coverage varies widely depending on whether the failure was sudden, gradual, or due to wear and tear, which makes the process even more confusing.

That's where we step in. We walk you through the entire claims process, from the initial call to your carrier, through the adjuster's inspection, all the way to final payment. We know what triggers denials on Utah emergency plumbing claims (late reporting, insufficient documentation, scope disputes, gradual leak exclusions) and we make sure none of those problems trip you up.

Think of us as your advocate. If an adjuster tries to underpay the claim or exclude legitimate damage, we push back with data: moisture readings, thermal images, pipe failure documentation, until the scope is right.

• Step-by-step guidance on filing your initial plumbing claim
• On-site coordination with your insurance adjuster during inspection
• Scope-of-loss documentation that stands up to adjuster review
• Supplement filing when additional damage is discovered during repair
• Dispute support if your claim is underpaid or partially denied

We've been serving Utah since 2007. That's over 18 years of responding to plumbing emergencies in homes and businesses across the Wasatch Front. Our IICRC certification, Utah state licensing, RIA Certified Restorer status, and A+ BBB rating reflect how we operate on every single job.

18 Years of Utah Emergency Plumbing

Since 2007 we have handled every type of plumbing emergency that Utah throws at homeowners: burst pipes in the dead of winter, failed water heaters at 2 a.m., overflowing toilets and dishwashers, hidden leaks behind shower walls, and slab leaks that have been quietly running for months before anyone noticed.

Our approach follows a proven three-step process. First, we assess: our thorough inspection and leak detection identifies the failure point and provides a clear roadmap. Second, we repair: using licensed plumbing techniques, we swiftly stop the water, replace failed components, and pressure-test the repair. Third, we restore: we meticulously bring your property back to its pre-loss condition.

Until the job is done, our team visits your property daily to test equipment and monitor dryness. We don't pack up and leave you guessing. We stay until the readings confirm the job is complete.

When other Utah emergency plumbing companies are too busy to take the call, they refer their customers to us. That's not a marketing claim. That's something our clients have told us directly.

Commercial Capacity

We handle residential and commercial plumbing emergencies. When a supply line fails in an office suite, or a water heater ruptures in a retail space, the stakes go beyond property damage. You're dealing with lost revenue, displaced employees, and business interruption.

Our team coordinates with building management, tenants, and insurance carriers to minimize downtime and get your business operational as fast as possible. We also offer preventive plumbing inspections for local businesses. We'll walk your facility, identify your highest-risk areas (mechanical rooms, water heaters, supply lines, fixture connections), and build a response plan so that when something does fail, you're not scrambling.

What Our Clients Are Saying

The feedback we hear most often comes down to three things: how fast we respond, how knowledgeable our technicians are, and how much easier we make the process than people expect.

Here's what real clients have said about working with us:

"This was my first time dealing with a flood! They came out and were on it within 2 hours! They were awesome! They communicated well and are very professional! They made my flooding experience better than expected! I would definitely recommend them and hire them again!" - HomeAdvisor Review

"Water Damage Specialists were fantastic to work with. Very responsive, extremely knowledgeable and honest. Would recommend their service to anyone." - HomeAdvisor Review

"Extremely knowledgeable. Great table side manners, took time to educate us, someone who you know actually cares about you, the problem. Helped us with a section of water damage in our home. Great team." - HomeAdvisor Review

"They came out and were able to find the leak in our bathroom that two other plumbers couldn't find." - BBB Review

"Rob and his team were great! Their communication, professionalism, and quality of work was A+ when we had our sewage backed up. They were quick to respond when we first called, and were transparent about the process the whole time. They also went above and beyond by providing awesome referrals to other services that were needed." - Angi Review

"Water Damage Specialists Inc. are the industry standard." - Thumbtack Review

Every minute you wait, the damage spreads. Water is pouring into your home right now. A burst pipe can release 50 gallons in just a few minutes. Stop the damage. Protect your home. Restore your peace of mind.

24/7 Emergency Line

Plumbing failures don't wait for business hours, and neither do we. Our emergency line is answered 24 hours a day, 7 days a week, 365 days a year, including holidays, weekends, and the middle of the night.

When you call, we dispatch experienced licensed plumbers with the right equipment to assess the situation and begin work immediately. Our rapid response ensures that Utah emergency plumbing repair, water extraction, and drying processes begin without delay, preventing further damage and minimizing disruption to your life.

Stop the damage. Protect your family. Restore your home. Pick up the phone.

Call (801) 768-4710 now. We're open 24/7, even holidays.

Free Assessment

Not sure if you have a plumbing problem? Maybe you've noticed your water pressure has dropped. Maybe there's a stain on the ceiling that wasn't there last month. Maybe your water bill just spiked and you can't figure out why. These are early warning signs of a hidden plumbing failure, and ignoring them is how a small repair turns into a major rebuild.

Our thorough plumbing inspection identifies the source of the problem and provides a clear roadmap for effective repair. We use moisture meters, thermal imaging, and acoustic leak detection to find problems that aren't visible to the naked eye. If there's a problem, we'll explain exactly what needs to happen and what it will cost. If there's no problem, we'll tell you that too.

Preventive Services

Beyond emergency response, we help you safeguard your home with plumbing inspections, water heater maintenance, supply line replacements, and freeze prevention to head off future issues. Utah emergency plumbing is always more expensive as a 2 a.m. crisis than as scheduled maintenance.

If you manage a commercial property, our team can walk your facility, identify your highest-risk areas, and build a customized response plan so that when something fails, you're not scrambling.

Stop the damage before it starts. Protect your team, your inventory, and your revenue. Call us today.

Call (801) 768-4710 now. We're open 24/7, even holidays.

Current Offers

• $50 off any emergency plumbing service (mention coupon at time of booking)
• $100 off any plumbing repair (mention coupon at time of booking)
• $175 off shower valve replacement (mention coupon at time of booking)